Frequently Asked Questions

We currently have calendars build for a few select cities in Massachusetts. If your city isn’t listed or your schedule looks confusing, use the Customize Calendar Reminder. You can manually build your exact reminder schedule based on your street signs or local rules.

Our system treats each schedule as a separate reminder. If your street has multiple rules, just add each one as its own product to cart:

Example:

• 1st Tuesday → add 1 product

• 3rd Tuesday → add 1 product

• 2nd Thursday → add 1 product

• 4th Thursday → add 1 product

Then check out 4 products together.

Text reminders are sent the evening before scheduled street cleaning.

No app required. Text alerts work on any phone. Calendar sync works with Google, Apple, and Outlook.

We only collect the information necessary to send reminders. We never sell your data.

We use official city published schedules for all reminders. Before purchasing, please confirm the schedule listed on your city page matches the street sign on your block.

If something looks incorrect, contact us and we’ll review it promptly.

If auto renew is enabled, your plan renews yearly at the discounted rate. You can cancel anytime before renewal.
Prefer not to auto renew? You can choose a one time yearly purchase instead.

Yes. You can cancel before your renewal date and you will not be charged again. No contracts.  

You’ll be charged immediately after completing checkout. If auto renew is enabled, your subscription renews annually on the same date as your original purchase.

Reply STOP to any message to unsubscribe from SMS reminders.
To cancel your subscription before renewal, contact us and we’ll take care of it.